The Qubo Smart Bulb comes with a 1-year manufacturer warranty that covers manufacturing defects and ensures the product is free from defects in material and workmanship for the specified period. This comprehensive guide delves into the key details of the Qubo Smart Bulb warranty, providing you with a thorough understanding of your rights and responsibilities as a consumer.
Duration of Warranty
The warranty period for the Qubo Smart Bulb is 1 year from the date of purchase. This means that if you encounter any manufacturing defects or issues with the product within the first 12 months of ownership, you are eligible for a repair or replacement under the warranty terms.
Terms and Conditions
The Qubo Smart Bulb warranty is subject to the following terms and conditions:
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Non-Transferability: The warranty is non-transferable and only valid for the original purchaser of the product. If you acquire the Qubo Smart Bulb secondhand, the warranty may not apply.
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Geographical Validity: The warranty is only valid in India. If you purchase the Qubo Smart Bulb outside of India, the warranty may not be honored.
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Covered Defects: The warranty covers defects arising from manufacturing or faulty workmanship. This includes issues such as malfunctioning components, poor assembly, or design flaws that affect the product’s performance.
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Exclusions: The warranty does not cover physical damages, liquid ingress, or misuse of the product. If you accidentally drop the Qubo Smart Bulb, expose it to water, or use it in a manner that is not in accordance with the manufacturer’s instructions, the warranty may not apply.
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Warranty Seal: The warranty seal on the device must remain intact. If the seal is broken, it may void the warranty.
Contacting Customer Support
If you encounter any issues with your Qubo Smart Bulb and need to utilize the warranty, you can reach out to the company’s customer support team in the following ways:
- Phone: You can call Qubo’s customer support at 1800-572-5757 for assistance.
- Email: You can send an email to the support team at support@quboworld.com.
- Website: The Qubo website (www.quboworld.com) provides detailed warranty information and support documents that you can reference.
When contacting customer support, be prepared to provide the following information:
- Purchase Details: The date of purchase, the retailer where you bought the Qubo Smart Bulb, and a copy of the receipt or invoice.
- Product Details: The model number, serial number, and any other identifying information about your Qubo Smart Bulb.
- Issue Description: A detailed explanation of the problem you are experiencing with the product.
Technical Specifications
To better understand the capabilities and features of your Qubo Smart Bulb, here are the key technical specifications:
| Specification | Value |
|---|---|
| Bulb Type | B22 LED |
| Wattage | 9W |
| Connectivity | Wi-Fi, Bluetooth |
| Voice Assistant Compatibility | Amazon Alexa, Google Assistant |
| Lumen Rating | 1200 lumens |
| Voltage | 220V |
| Color Options | 16 million colors |
| Features | Dimming, Scheduling, Voice Control |
Return Policy
If you are not satisfied with your Qubo Smart Bulb and wish to return it, you can do so as long as all accessories, products, and packaging are in their original condition. The specific return policy may vary depending on the retailer you purchased the product from, so it’s essential to check the terms and conditions before initiating a return.
Extended Warranty Options
Some retailers, such as Reliance Digital, offer extended warranty options for the Qubo Smart Bulb. These extended warranties may cover additional components and provide zero service cost for up to 365 days. If you are interested in extending the warranty coverage, be sure to inquire about the available options when making your purchase.
Disposal
When it’s time to dispose of your Qubo Smart Bulb, it’s recommended to return the product to an authorized collection center or recycler. This helps facilitate effective resource utilization and ensures the proper disposal of the bulb’s components, which may contain hazardous materials.